At Charlotte Tilbury Shop, we believe your beauty experience should be as flawless as your makeup finish—and that includes protecting your personal information with the same care we formulate our luxury cosmetics.

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This Privacy Policy describes how Charlotte Tilbury Shop (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make purchases from salesmakeupnow.com (the “Site”).

1. Information We Collect

To provide our red-carpet ready service, we collect the following information with the precision of a makeup artist selecting the perfect foundation shade:

  • Personal Details: Name, email address, shipping/billing address, payment information (processed securely), and contact details when you create an account or make a purchase.
  • Beauty Preferences: Product selections, wish lists, and purchase history to enhance your shopping experience.
  • Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
  • Communication Records: Correspondence with our beauty-obsessed customer care team.

2. How We Use Your Information

Like the perfect makeup application, we use your data with intention and artistry:

  • To process and fulfill your luxury beauty orders with seamless precision
  • To provide personalized product recommendations and beauty content
  • To enhance our products and services through careful analysis
  • To protect against fraud with the vigilance of our 24/7 security systems
  • To communicate about orders, promotions, and beauty tips (only with your consent)

3. Data Sharing & International Transfers

We treat your information with the discretion of backstage beauty secrets:

  • Service Partners: We work exclusively with trusted payment processors, shipping carriers, and IT providers who meet our security standards.
  • Legal Requirements: We may disclose information when required by law, with the same precision we apply to color matching.
  • Business Transfers: In the event of a merger or acquisition, your data would remain protected under this policy.

As a global beauty destination, your information may be transferred to and processed in countries outside your residence, always with appropriate safeguards.

4. Data Security

We protect your data with the same dedication we apply to creating our cult-favorite products:

  • SSL encryption creates an impenetrable barrier around your information
  • PCI compliance ensures payment security meets the highest standards
  • We never store complete payment details after transaction completion
  • Regular security audits maintain our protective shield

5. Your Beauty Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain data processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable

To exercise these rights, please contact our Customer Beauty Team at [email protected]. We’ll respond with the same care we give to finding your perfect foundation match.

6. Cookies & Tracking Technologies

Like the perfect makeup primer, cookies help create a smooth experience:

  • Essential Cookies: Necessary for site functionality and secure checkout
  • Performance Cookies: Help us improve your shopping experience
  • Marketing Cookies: Used with consent to show relevant beauty content

You may adjust cookie settings in your browser, though this may affect certain site features.

7. Policy Updates

We may update this policy as our beauty offerings evolve. Significant changes will be communicated through our website or email, ensuring you’re always informed.

Contact Us

For any privacy questions or to exercise your rights, please contact:

Charlotte Tilbury Shop Privacy Team
4905 Romrog Way, Los Angeles, CA 90001, USA
Email: [email protected]

Thank you for trusting Charlotte Tilbury Shop with your beauty journey. We’re committed to protecting your information with the same excellence we bring to every product we create.